{"id":769,"date":"2025-02-26T12:40:04","date_gmt":"2025-02-26T15:40:04","guid":{"rendered":"http:\/\/10.10.50.51\/?p=769"},"modified":"2025-02-28T16:47:18","modified_gmt":"2025-02-28T19:47:18","slug":"atencion-al-paciente-continuando-con-la-transformacion-digital-del-hms","status":"publish","type":"post","link":"https:\/\/www.hms.cl\/index.php\/2025\/02\/26\/atencion-al-paciente-continuando-con-la-transformacion-digital-del-hms\/","title":{"rendered":"ATENCI\u00d3N AL PACIENTE: CONTINUANDO CON LA TRANSFORMACI\u00d3N DIGITAL DEL HMS"},"content":{"rendered":"\t\t
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ATENCI\u00d3N AL PACIENTE: CONTINUANDO CON LA TRANSFORMACI\u00d3N DIGITAL DEL HMS<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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La tecnolog\u00eda coopera con simplificar y agilizar los procesos. Ese es el camino que el Hospital Militar de Santiago (HMS) ha seguido durante los \u00faltimos a\u00f1os, en los que se han implementado\u00a0distintos sistemas que mejoran la atenci\u00f3n y la experiencia, tanto de pacientes como de usuarios<\/strong>.<\/p>

La digitalizaci\u00f3n de funciones esenciales permite el acceso a nuestros servicios de forma r\u00e1pida, segura y f\u00e1cil. Ya sea presencial o a distancia.<\/p>

A continuaci\u00f3n, te presentamos distintas alternativas para acceder:<\/strong><\/p>

1.-\u00a0T\u00d3TEM DE AUTOATENCI\u00d3N<\/strong>: Al interior del HMS se instalaron 8 t\u00f3tems con la finalidad que los pacientes agenden sus propias citas. Tiene posibilidad de pagar con tarjeta, tanto a pacientes JEAFOSALE, como de isapres en convenio y Fonasa.<\/p>

2.-\u00a0AGENDAMIENTO ON LINE<\/strong>: En nuestro Portal Paciente se puede acceder a la agenda de los m\u00e9dicos del HMS para agendar o cancelar una hora. Se puede, adem\u00e1s, revisar resultados de ex\u00e1menes de Laboratorio, Rayos y Resonancias, as\u00ed como el historial m\u00e9dico del paciente.<\/p>

3.-\u00a0USO DE CLAVE \u00daNICA<\/strong>: El a\u00f1o 2024 se implement\u00f3 la posibilidad de utilizar la Clave \u00danica para ingresar al Portal Paciente de una forma m\u00e1s segura y as\u00ed acceder a toda la informaci\u00f3n cl\u00ednica.<\/p>

4.-\u00a0BOT GABY<\/strong>: Asistente virtual que v\u00eda Whatsapp permite a los pacientes confirmar o anular una hora ya agendada.<\/p>

5.-\u00a0CONFIRMACI\u00d3N DE HORAS ONLINE<\/strong>: V\u00eda correo electr\u00f3nico y de forma autom\u00e1tica el paciente recibe un recordatorio de la fecha y hora de su cita, el nombre del profesional tratante y la especialidad, pudiendo anularla o confirmarla por el mismo medio.<\/p>

Estas herramientas de acceso tienen como objetivo mejorar la experiencia usuaria de nuestros pacientes y la comunicaci\u00f3n con usuarios y visitantes, marcando el camino de la principal instalaci\u00f3n de salud del Ej\u00e9rcito de Chile y, de esta forma, ser un Hospital Digital en el mediano plazo.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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La tecnolog\u00eda coopera con simplificar y agilizar los procesos. Ese es el camino que el Hospital Militar de Santiago (HMS)<\/p>\n","protected":false},"author":1,"featured_media":781,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[8],"tags":[],"class_list":["post-769","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-noticias"],"yoast_head":"\nATENCI\u00d3N AL PACIENTE: CONTINUANDO CON LA TRANSFORMACI\u00d3N DIGITAL DEL HMS<\/title>\n<meta name=\"description\" content=\"La tecnolog\u00eda coopera con simplificar y agilizar los procesos. 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